Out of stock!
Enter your email to be informed when this product arrives:


Send Close
Out of stock!
Enter your email to be informed when this product arrives:
Send Close
ZyXEL 3 Year Same Business Day Onsite Service UK 8hr x 5day Category 1 Products

ZyXEL 3 Year Same Business Day Onsite Service UK 8hr x 5day Category 1 Products

Part Number: ZYXZUK3160001
MPN: UK3-160001
EAN: 0000000000000
SKU: m040683
Brand: ZYXEL
Release Date: 2006-10-02

Price: £120.44 Ex VAT: £100.36

Description

This service is designed specifically for customers requiring critical support during standard business hours.

The 4 hour Same Business Day Service covers the following:
- 9x5 Technical Support, allowing you access to ZyXEL Support staff in the UK. This service is offered between the hours of 9am and 5pm Monday to Friday excluding UK Public and Bank Holidays.
- 9x5 Remote Diagnostics performed by ZyXEL Support staff, who may access real-time configurations, check hardware and software revision levels, and perform system checks such as port statistics to enable the prompt resolution of technical issues.
- The service guarantees your ability to have issues escalated with priority into ZyXEL’s Customer Support Organisation globally.
- An Engineer visit with hardware replacement Monday through Friday, excluding UK Public and Bank holidays, in the unlikely event of a product hardware failure. The response time is a 4 hour response same business day.

Specification

Features
Service time (days x hours) 5x8
License
Number of years 3 year(s)
Other
Release Date 2006-10-02

Write a review

Your Name:


Your Review: Note: HTML is not translated!

Rating: Bad           Good

Enter the code in the box below:



ZyXEL 3 Year Same Business Day Onsite Service UK 8hr x 5day Category 1 Products
Hover | Large
View Mobile / Standard